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Privacy Statement


Collection of Your Personal Information

In order to access some of the services available to you via Network Defense Solutions, you will be asked to sign in with an e-mail address and password, which we refer to as your credentials. As part of creating your credentials, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password or passwords, as well as an alternate email address. Or, we may e-mail your password to you by submitting a "Forgot my password" form. Some services may require added security.

During service or product registration / purchases, we ask you to provide personal information, such as your e-mail address, name, home or work address or telephone number. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address, that is used to create a billing account.

We DO NOT collect information about your visit, or the pages you view, the links you click and other actions taken in connection with our web site(s) and services. Nor do we collect certain standard information about your browser. We may collect your IP address, browser type and language, access times and referring Web site addresses for certain services. Or, collect geographic locations about your computer, and physical location(s), if you attempt to break into this site.


Network Defense Solutions may use limited, campaign-specific identifiers in email communications to understand delivery and engagement at an aggregate level (such as whether a message was successfully delivered or opened). These identifiers are used solely for operational and service improvement purposes and are not used for cross-site tracking, behavioral profiling, or advertising.


When you receive newsletters or promotional e-mail from Network Defense Solutions. Our web sites will notify us about how services are delivered and viewed by you the customer. Network Defense Solutions, Inc. does not track users preferences or, content. Should you wish to be removed from our mailing list, please fill out a request herein: Contact Us please specify that you would like to be removed

Use of Your Personal Information

Network Defense Solutions collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the site(s) or service(s) easier to use.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. We may also send out e-mails when we perform partnerships with other organizations, and or partner up with new affiliates.

Personal information collected on Network Defense Solutions. and its services will be stored and processed in the United States or any other country in which Network Defense Solutions or its affiliates, subsidiaries or agents maintain facilities, (now or in the future) and by using a Network Defense Solution site or service, you consent to any such transfer of information outside of your country

Sharing of Your Personal Information

Except as described in this statement, we will not disclose your personal information outside of Network Defense Solutions and its controlled subsidiaries and affiliates without your consent.

Some Network Defense Solution services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Network Defense Solutions and the other company may receive information collected in conjunction with the co-branded services.

We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on Network Defense Solutions; (b) protect and defend the rights or property of Network Defense Solutions. (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of Network Defense Solutions services or members of the public.

Accessing Your Personal Information

You may have the ability to view or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (e-mail address and password). The appropriate method(s) for accessing your personal information will depend on the fact that you have an account with us or not.

Some of our services may collect personal information that is not accessible via the links provided on our web site. However, in such cases, you may be able to access that information through alternative means of access described by the service. Or you can write us by using our "Contact Us" link on our home page. We will normally contact you within 24 / 48 hours upon receiving your inquiry, or 30 days regarding your request.

Security of Your Personal Information

Network Defense Solutions is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access.

Furthermore, those computer systems utilize a high level of encryption, and we do not share access credentials, pass codes, or passwords. Access to systems containing personal or confidential information is restricted based on role and job function and granted according to the principle of least privilege.

When an employee, contractor, or authorized user changes roles or separates from Network Defense Solutions, system access and credentials are promptly reviewed and revoked in accordance with internal access control procedures. Credential rotation and access reviews are performed as part of this process.

When we transmit highly confidential information (such as payment or authentication data) over the Internet, we protect it through the use of encryption, such as Transport Layer Security (TLS).

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.


Security controls are periodically reviewed and updated to address evolving threats and operational requirements.

Use of Third Party Ad Networks

The majority of the online banner advertisements you see on Network Defense Solutions are displayed by third party networks. However, we allow other companies, called third-party ad servers or ad networks, to display advertisements on our Web pages. Some of these ad networks may place a persistent cookie on your computer in order to recognize your computer each time they send you an online advertisement.

In this way, ad networks may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. Network Defense Solutions does not have access to the cookies that may be placed by the third-party ad servers or ad networks.

Network Defense Solutions maintains relationships with a number of the third-party ad networks currently operating Such information will be divulged at another time. Ad networks that use persistent cookies may offer you a way to opt out of ad targeting. You may find more information at the Web site of either the individual ad network or the Network Advertising Initiative.

Controlling "Spam" or Unsolicited E-mail

Network Defense Solutions is highly concerned about controlling unsolicited commercial e-mail, or "spam," and maintains a strict Anti-Spam Policy. Network Defense Solutions does not sell, lease, or rent e-mail addresses or subscriber information to third parties.

While Network Defense Solutions continues to actively review and implement new technology, such as expanded filtering features in software applications, there is no currently available technology that will totally prevent the sending and receiving of unsolicited e-mail. Using tools such as mail controls, and other add-on applications , and sharing of your e-mail address wisely, while online will help reduce the amount of unsolicited e-mail you receive.

Changes to This Privacy Statement

We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the top of this statement.

If there are material changes to this statement or in how Network Defense Solutions will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Network Defense Solutions is protecting your information.

Content Protection Notice

Network Defense Solutions, Inc. monitors for unauthorized sharing of company-owned digital materials for the purpose of fraud prevention and iltellectual prperty protection. This may include the use of watermark identifiers or metadata embedded within documents, PDFs, or other downloadable content.

This monitoring is strictly limited to enforcing copyright rights; no personal or private content is accessed

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